Terms of Service

1. Introduction

Welcome to CartoRank, a local SEO platform operated by BC Strategic Services LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at cartorank.com and our services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Acceptance of Terms

By creating an account, accessing, or using CartoRank, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

3. Description of Service

CartoRank provides local SEO tools and services including but not limited to:

• Google Business Profile management and optimization
• Local search ranking analysis and heat mapping
• Review management and monitoring
• Citation building and management
• Local landing page creation and optimization
• Local SEO reporting and analytics
• Multi-location management tools

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with or without notice.

4. User Accounts

Account Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

Account Responsibilities

You are responsible for safeguarding your account credentials and for all activities that occur under your account. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

Account Termination

We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

5. Acceptable Use

You agree to use CartoRank only for lawful purposes and in accordance with these Terms. You agree not to:

Prohibited Activities

• Use the Service for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use automated tools to access the Service without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, alter, or obscure any proprietary notices
• Use the Service to spam or send unsolicited communications

Content Standards

Any content you submit through the Service must:

• Be accurate and not misleading
• Comply with applicable laws and regulations
• Not infringe on intellectual property rights
• Not contain harmful, offensive, or inappropriate material
• Not violate the privacy rights of others

6. Subscription and Payment

Subscription Plans

CartoRank offers various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the applicable fees.

Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for all fees
• You are responsible for all taxes associated with your use of the Service
• We may change our pricing with 30 days' advance notice

Free Trial

We may offer a free trial period for new users. During the trial, you have access to certain features of the Service. The trial will automatically convert to a paid subscription unless you cancel before the trial period ends.

Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. We do not provide refunds for partial months or unused portions of your subscription.

Payment Disputes

If you believe you have been charged in error, please contact us immediately. We will investigate and resolve any legitimate billing disputes promptly.

7. Intellectual Property Rights

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of BC Strategic Services LLC and its licensors. The Service is protected by copyright, trademark, and other laws.

User Content License

By submitting content to CartoRank, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content solely for the purpose of providing the Service.

Trademark Policy

CartoRank and related logos are trademarks of BC Strategic Services LLC. You may not use our trademarks without our prior written consent.

DMCA Policy

We respect intellectual property rights and will respond to clear notices of alleged copyright infringement in accordance with the Digital Millennium Copyright Act (DMCA).

8. Third-Party Integrations

Google Services

CartoRank integrates with Google services including Google Business Profile and Google My Business API. Your use of these integrations is subject to Google's terms of service and privacy policies.

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites or services.

API Usage

We may provide APIs for accessing our Service. API usage is subject to additional terms and usage limits that we may establish.

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.

By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information, but no method of transmission over the internet is 100% secure.

10. Disclaimers

Service Availability

We strive to provide reliable Service, but we do not guarantee that the Service will be available at all times or that it will be error-free. The Service is provided "as is" and "as available."

No Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Results Disclaimer

While our Service is designed to help improve local search visibility, we make no guarantees about specific results, rankings, or business outcomes. SEO results depend on many factors beyond our control.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, BC STRATEGIC SERVICES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

12. Indemnification

You agree to defend, indemnify, and hold harmless BC Strategic Services LLC, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including intellectual property rights
• Any claim that your content caused damage to a third party

13. Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your account settings.

Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

The arbitration shall be conducted in Delaware, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

Material changes will be communicated through:

• Email notification to your registered email address
• Notice posted on our website
• In-app notification when you next access the Service

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

18. Acknowledgment

BY USING CARTORANK, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

If you do not agree to these Terms, please do not use our Service.